Xerox has announced it was awarded the BLI 2023-2024 Pacesetter Award in health care from Keypoint Intelligence. Honored as the sole winner, Xerox achieved the top overall score among its peers, alongside the best score in the market vision and demonstrated leadership, digital transformation (DX) for health care and MFP-related software for health care categories.

"The demands placed on our health-care clients have never been greater, including the need to process and communicate high volumes of critical information," said Tracey Koziol, executive vice president of global offering solutions and chief product officer, Xerox. "Through digitization and workflow automation, we help hospitals and health-care providers with the solutions their teams need to enable better patient outcomes."

Xerox was celebrated by Keypoint Intelligence analysts for its vision to provide technology solutions and services that improve the efficiency and quality of patient care while reducing costs. The company's range of consulting and managed services for health-care providers were listed as notable contributions to Xerox's win and include:

• Digital transformation expertise in document capture, content management and workflow automation
• Xerox Health Records Automation Services, which streamline the way patient records are stored and accessed
• Innovative Xerox health-care MFP solution that combines hardware, the Xerox Share Patient Information App, and Kno2 connection to securely share and store patient information from the MFP to EHR (Electronic Health Record) systems which helps coordinate care, reduce costs and improve the patient experience
• MFPs with high duty cycles that can print on many media types utilized in health-care settings

"Between rising costs, staffing shortages, stringent regulations and shrinking reimbursements, health-care providers of all types are facing pressures on numerous fronts," said Jamie Bsales, principal analyst for the Office Group, Keypoint Intelligence's. "A solutions and services partner needs to understand these challenges and be able to present customized, cost-effective answers to these thorny issues. The results of our study proved that Xerox has the products and programs to serve the needs of health care customers in areas from document imaging and intelligent workflow to digital transformation and health records automation."

This recognition comes on the heels of Xerox claiming the BLI 2023 Smart Workplace Software Line of the Year Award from Keypoint Intelligence earlier this year.