Wells Fargo Advisors Ranks Number One in J.D. Power Digital Experience Study
Wells Fargo Advisors Ranks Number One in J.D. Power Digital Experience Study
Wells Fargo Advisors ranks highest in wealth management digital experience satisfaction for advised investors in the J.D. Power 2025 U.S. Wealth Management Digital Experience Study.
Wells Fargo Advisors earned the top ranking by offering streamlined navigation, visually engaging design and consistent information in the Wells Fargo Mobile app and website — features that have become increasingly critical as clients look for deeper insights and easier access to their portfolios. Wells Fargo Advisors' continued investments in advanced digital tools also contributed to elevated satisfaction scores among advised investors.
"We're proud to be recognized for delivering leading digital capabilities for our investment clients," said Sol Gindi, head of Wells Fargo Advisors and Wealth & Investment Management Client Relationship Group. "We're helping advisors effectively engage clients and giving clients greater ability to manage their wealth and access everything Wells Fargo has to offer."
Investor‑friendly features of the Wells Fargo Mobile app include:
- Ease of money movement between brokerage and bank accounts
- Access to an investment goal planning tool, LifeSync
- Advanced security features like biometric authentication and multifactor verification
- Expert insights from Wells Fargo Investment Institute
"This achievement reflects the investments we've made — and continue to make — in technology that empowers clients and supports advisors," said Michelle Moore, head of digital, data and AI, Wells Fargo. "We've seen digital engagement among our full‑service clients grow steadily and we remain focused on creating tools that make managing wealth simpler, more personalized and more connected."'