Upland Software Inc. has been recognized once again as a gold medalist and leader in the 2022 Enterprise Content Management Data Quadrant report from SoftwareReviews for its document management and workflow automation product, FileBound. The award is based on the collective knowledge of real users, and placement is based on satisfaction with product features, vendor experience, capabilities and emotional sentiment.

"Understanding how your organization works and getting you safely from tedious manual processing of important accounts and records to the superhighway of content management is the transformation you need," said Andrea Malick, research director, Info-Tech Research Group. "Selected by technology consulting firms for major clients in central banking, health care and other highly regulated industries, FileBound is a leader in Info-Tech Research Group's SoftwareReviews data quadrant for enterprise content management. Streamlined business processes combined with capture-to-archive life-cycle management make it a digital partner for your path to transformation."

In the report, FileBound received an 8.8/10 composite score, which represents the complete and aggregated satisfaction score, resulting in a 98% plan to renew reported by surveyed FileBound users. Other highlights within the report include:

• Industry-leading capabilities scores for FileBound's ease of administration and vendor support
• A 94% likeliness to recommend by FileBound users surveyed for the report, the number-one rank compared to other reviewed products
• A top product score of 89% in the ease of administration capability satisfaction category

Using surveys and data from the ECM Data Quadrant Report, SoftwareReviews also prepared the FileBound Buyer Experience Report. The report highlights reviews by real customers who evaluated the value they received with their use of the product and is intended to help others make an informed decision when choosing a new software product or technology partner.

"We are incredibly proud to be included for the second year in a row as a top-ranking ECM product in the SoftwareReviews report, and the results are reflective of our partners and customers who use FileBound daily," said Shawn Freligh, senior vice president and general manager of content life cycle automation solutions, Upland Software. "The adoption of modern digital processes is critical in today's business environment, especially as the world continues to shift in the way we operate. Upland continues to focus our technology on enabling true digital transformation by holistically managing content that empowers our customers' growing needs, especially with the transition to remote/hybrid workforces."