Two family-owned companies with a shared commitment to customer service, their employees and community involvement have come together to continue serving businesses throughout Florence, South Carolina, and the Pee Dee region.

BTA member Systel Business Equipment is proud to celebrate the successful integration of BTA member Carolina Typewriter Company (CTC) customer relationships into the Systel organization, building on more than a century of combined experience serving businesses across the Carolinas.

Systel completed the acquisition of CTC in late 2025 and has since focused on preserving the personal relationships and local service that defined CTC for generations. This transition has been strengthened by the continued involvement of former president, Tommy Kelly, and longtime employee, Phanessa Sansbury, both of whom have helped maintain continuity for customers throughout the process.

CTC was built on relationships and taking care of customers.

"When it came time to consider the future of the business, finding the right partner was important to me and my family," Kelly said. "Systel shares many of the same values that have guided our company for decades, and I felt confident they would continue providing the level of service and support our customers deserve."

CTC customers continue to receive the local support they have relied upon for years while gaining access to Systel’s expanded resources, broader technology portfolio, enhanced service capabilities and a full suite of business solutions including office technology, production print, managed IT services, unified communications, document management and workflow automation.

“One of the things that stood out to us about CTC was its commitment to customer service," said Janene Aul, CEO, Systel Business Equipment.. That focus aligns closely with Systel's values and made it a natural fit. We are proud to continue what CTC has built and remain focused on delivering the responsive service, local support and business technology solutions that customers expect."

The acquisition further strengthens Systel's commitment to the Florence market and the broader South Carolina business community. By investing in local relationships, local talent and customer service excellence, Systel remains focused on helping organizations operate more efficiently while building lasting partnerships for the future.