Ricoh has been positioned by Gartner Inc. in its 2024 Magic Quadrant for Document Management report. This is the first time Gartner has published this Magic Quadrant.

In today's rapidly evolving workplace, effective document management and process automation have become core components for competitive differentiation. Globally, businesses are facing unprecedented challenges: managing increasing volumes of digital and physical documents, ensuring regulatory compliance including protecting sensitive information, all while maintaining operational efficiency.

Gartner defines the document management market as the capabilities required of a provider to deliver the tools and practices used to capture, store, process and access documents and content in support of personal, team and enterprise needs. Ricoh is one of 15 companies positioned within this Magic Quadrant.

The Ricoh Process Automation suite of own IP configurable solutions enables the company to support customers around the world in making their people's time more productive and accelerating revenue realization. This is achieved through automating document-heavy processes, expediting repetitive tasks, streamlining business complexity and enabling a digital workplace experience.

"In a global market where businesses are seeking to create their customers' experience, optimizing operational efficiency, effective document management and process automation solutions are more critical than ever," said Takahiro Irisa, senior corporate officer and president, Ricoh Digital Services Business Unit, Ricoh Co. Ltd. "We believe this recognition from Gartner underscores the effectiveness of our offerings in solving the diverse business challenges facing our customers.

"We are committed to creating people-first workspaces that enhance business performance and inspire individual potential," Irisa continued. "That's why we will continue to invest in our digital services and technologies to adapt our solutions to evolving customer needs."