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Ricoh Positioned in Gartner 2024 Magic Quadrant for Outsourced Digital Workplace Services

Ricoh Positioned in Gartner 2024 Magic Quadrant for Outsourced Digital Workplace Services

 Ricoh has been positioned by Gartner Inc. in its 2024 Magic Quadrant for Outsourced Digital Workplace Services (ODWS) report. This is the fourth consecutive year that Ricoh has been recognized by Gartner in the ODWS market.

Gartner defines the ODWS market as the capabilities required of a provider to deliver consulting, implementation or support services to end users of technology who utilize end-user devices or applications to conduct business.

Gartner evaluated providers against specific criteria for Completeness of Vision and Ability to Execute in the ODWS space. Ricoh is one of 18 companies positioned within this Magic Quadrant.

Ricoh supports the hybrid workforces of its customers across the globe through a broad range of solutions from managed workplace services to document management and intelligence process automation. Its integrated portfolio connects physical work areas, virtual collaboration spaces and remote workforces, enable teams to connect, collaborate and create effortlessly, wherever they are located.

"Getting recognized by Gartner in this Magic Quadrant once again, we believe reaffirms our commitment to creating people-first workspaces that enhance business and inspire individual potential," said Takahiro Irisa, senior corporate officer and president of the Ricoh Digital Services Business Unit, Ricoh Co. Ltd. "We are continually investing in our digital services and technologies to adapt our solutions to evolving customer needs, so we are particularly proud of the recognition, which we believe underscores the effectiveness of our offerings. We look forward to building on this recognition as we continue to drive workplace experience, process automation and technological innovation that enables people to succeed at work."

Gartner Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.

In other news, Ricoh USA Inc. has announced it has been named a 2024 ENERGY STAR Partner of the Year for Sustained Excellence by the U.S. Environmental Protection Agency (EPA), another achievement in relation to the company's long-term commitment made more than 45 years ago to the preservation of the environment and sustainability of the planet.

With 2024 marking nine consecutive years as Partner of the Year and seven successively with the Sustained Excellence designation given to partners who demonstrate outstanding leadership year after year, Ricoh was awarded for exemplary commitment and dedication to leadership in energy efficiency and the ENERGY STAR program. Ricoh stood out in particular for featuring ENERGY STAR throughout its business in 2023 in a variety of ways, including:

  • The expansion of Ricoh's GreenLine Series, the first product line in the industry of ENERGY STAR-certified remanufactured imaging equipment, from nine models in 2022 to 33 models in 2023.
  • Promoting customer-focused messaging via the company's website and social media accounts about Ricoh's partnership with ENERGY STAR, and the benefits of modernizing print infrastructure with ENERGY STAR-certified products to help consumers reach their overarching goals to become net zero.
  • Ricoh's Eco Excellence Program, an exclusive sustainability recognition program for Ricoh dealers who are focused on promoting sustainable initiatives within their dealerships and to customers, which prominently featured ENERGY STAR in its collateral and membership site.

"We are honored and thrilled to be once again recognized as an ENERGY STAR Partner of the Year for Sustained Excellence by the U.S. EPA," said Donna Venable, executive vice president of human resources and deputy general manager of shared services, Ricoh North America. "This prestigious recognition resonates with our nearly 50-year history of ensuring all our business decisions and activities are carried out with care for the planet. Marked by our dedication to innovation in energy efficiency and responsible business practices, it ultimately helps to support our efforts as examples of encouragement in conservation of our precious environment for others to follow as we move towards a brighter, more sustainable future together."

Ricoh's commitment to environmental sustainability runs deep, rooted in the company's Founding Principles — The Spirit of Three Loves — established in 1946 by its founder, Kiyoshi Ichimura, and made an official focus of its business with the creation of an Environmental Promotion Section in 1976. The ENERGY STAR Partner of the Year for Sustained Excellence recognition is a reflection of this commitment, along with numerous milestones and achievements throughout the company's history, including: Establishment of Environmental Principles in 1992 as guidelines for environmental conservation; development of the Comet Circle in 1994 as a concept for realizing a circular economy; receiving the World Environment Center (WEC) Gold Medal in 2003; and becoming the first Japanese company to join the RE100 in 2017.

Each year, the ENERGY STAR program honors a select group of businesses and organizations that have made outstanding contributions to energy efficiency and the transition to a clean energy economy. ENERGY STAR award winners lead their industries in the production, sale and adoption of energy-efficient products, homes, buildings, services and strategies. These efforts have saved more than 5 trillion kilowatt-hours of electricity over the past 30 years.

"President Biden's Investing in America agenda creates unprecedented opportunity to build a clean energy economy, and private-sector partners through programs like ENERGY STAR are leading the way," said Michael S. Regan, administrator, EPA. "I congratulate this year's ENERGY STAR award winners for their innovation and leadership in delivering cost-effective energy-efficient solutions that create jobs, address climate change and contribute to a healthier environment for all."

Winners are selected from a network of thousands of ENERGY STAR partners.

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