BPO Media & Research has announced the addition of Nicholas Ames as vice president and analyst. This strategic hire strengthens the company's mission to deliver thought leadership and insights on the growing impact of artificial intelligence (AI), analytics and emerging technologies across the print and imaging industry.

With more than 30 years of experience across public accounting, audit innovation and technology transformation, Nicholas brings deep expertise in applying advanced data solutions to drive performance and change. Most recently, he held key roles at PwC, where Nicholas contributed to the firm's data lake solution, next-generation audit tools and the rollout of AI agents to enhance service delivery and operational intelligence.

"I'm genuinely excited to have Nicholas join our team," said Patricia Ames, president, BPO Media & Research. "He brings a remarkable mix of technical expertise and practical industry perspective that fits perfectly with the energy and ambition of BPO Media. His experience will help strengthen the company's industry intelligence and expand thought leadership around emerging technologies. Nicholas will play a key role in advancing our capabilities and delivering greater insights to our partners and readers."

In his new role, Nicholas will contribute to both the company's analyst research and editorial initiatives, helping industry leaders understand how evolving tools — from generative AI to intelligent workflow automation — are shaping the next chapter of the document, imaging and business solutions marketplace.

"I've been impressed by the depth of thought leadership and technological innovation driving this industry," Nicholas Ames said. "I'm excited to contribute my experience to a community that is both dynamic and rapidly evolving."

BPO Media & Research continues to expand its coverage to help manufacturers, dealers and software providers adapt to the accelerated pace of digital transformation. Nicholas's appointment underscores the company's commitment to exploring the technologies and trends defining the future of the industry.