Oracle NetSuite has announced a series of innovations that will help organizations increase efficiency and accelerate growth. The new AI-powered innovations will enable customers to take advantage of unified workflows across finance, operations and customer service to automate and accelerate transactions, reconciliations, reporting and pricing decisions.

"With a single unified suite and the ability to leverage powerful AI models, NetSuite turns disconnected tasks into intelligent end-to-end workflows," said Evan Goldberg, founder and executive vice president, Oracle NetSuite. "With AI embedded across the suite, customers can increase automation, expand insights, improve agility, and unlock more value from their data."

The latest AI innovations in NetSuite include:

• Intelligent Close Manager: Helps organizations further automate the close with a single, AI-powered command center. Organizations can shorten close cycles, strengthen accountability and improve data integrity with advanced analytics that continuously monitor close activities, trends and variances, surface task status and net-income impact, and provide detailed drill-downs into transactional data across the global business.
• AI-powered bank transaction matching: Helps organizations increase the speed and accuracy of bank reconciliations. Organizations can increase auto-match rates, reduce manual review and close accounts faster with the power of generative AI that extracts, enriches and interprets bank activity to accurately classify and align entries to general ledger accounts.
• AI-generated report narratives: Help organizations turn dense business data into insights and action. Organizations can improve insights, accelerate outcomes and enhance business performance with AI-generated narratives embedded in key financial and operational reports with a single click.
• AI-powered customer summaries: Help organizations resolve customer issues faster and improve engagement. Organizations can streamline triage and reassignment, and drive more consistent resolutions with role-based summaries for cases, sales transactions, along with the new NetSuite Customer 360.
• AI-assisted advanced pricing: Helps organizations centralize and govern complex, policy-driven pricing at scale. Organizations can protect margins, respond faster to market changes and ensure every quote reflects the right price with prices configured by date range, item assortment, and customer segment and AI-assisted pricing summaries that consolidate inventory, cost and sales data into a single narrative.
• SuiteCloud Developer Assistant: Helps organizations increase developer, administrator and power user productivity. Organizations can reduce time spent on repetitive tasks and accelerate coding, documentation, customization and testing with an AI-powered coding companion for SuiteScript.
• NetSuite EPM Planning Agent: Helps organizations improve planning with embedded AI. Organizations can run real-time FP&A trend and variance analysis via natural language, explore what-if scenarios and simulations on data from across the business, and drive better cross-functional decisions.
• NetSuite EPM Reconciliation Agent: Helps organizations accelerate reconciliations. Organizations can automatically clear transactions with an AI-driven matching engine trained on historical data to reduce manual effort and enable continuous, in-quarter reconciliations while teams focus on high-risk exceptions.

Other innovations in NetSuite include:

• Advanced subscription metrics: Help organizations assess growth momentum and provide early indicators of churn risk with executive‑ready SaaS reporting in NetSuite Subscription Metrics. Organizations can access committed monthly recurring revenue (CMRR) metrics and drillable cohort heat maps by acquisition month, apply flexible customer and contract filters, and track new, upsell, downsell and churn impacts in real time.
• Multisubsidiary vendor payments: Help organizations strengthen controls and unify spend management in NetSuite Intelligent Payment Automation. Organizations in the U.S. can pay vendors across multiple-subsidiary relationships, improving fraud protection and consolidating reporting within a single vendor record.
• Flexible commitment allocation: Helps organizations monetize complex consumption commitments in NetSuite SuiteBilling. Organizations can unify pricing, allocation and reporting across subscriptions; share credits across usage-based services; differentiate overage pricing by service line, type or tier; and use cross-subscription prepay to share prepaid balances across multiple subscriptions for the same customer — simplifying processes and reducing errors.
• Consignment inventory management: Helps organizations optimize inventory for vendor‑owned stock in NetSuite Inventory Management. Organizations can gain precise tracking and full transparency and pay only when goods are sold, improving cash flow, vendor relationships and supply chain accuracy.

Availability

These features are now available to NetSuite customers worldwide except for the multi-subsidiary vendor payments capability, which is only available to U.S. customers. AI-generated report narratives are available worldwide in English with more languages coming soon.

In other news, Oracle NetSuite has announced the availability of the NetSuite Integration Platform, a low-code, AI-powered solution that enables organizations to automate and unify complex business workflows across their enterprise applications. Complementing NetSuite's unified data model, the NetSuite Integration Platform enables customers to easily connect NetSuite to third-party CRM, e-commerce, HR, supply chain, industry and other systems using natural language and prebuilt AI integrations.

"By using AI to bring together mission-critical business data, we are helping our customers reduce technical complexity, move faster and gain more value from the comprehensive AI capabilities embedded in NetSuite," Goldberg said. "With the new NetSuite Integration Platform, organizations can transform integration from a technical bottleneck into a strategic enabler to accelerate automation, enhance data quality and free up resources to focus on growing their businesses."

NetSuite and NetSuite Integration Platform are built on Oracle Cloud Infrastructure (OCI), which provides a unified data foundation for streamlined integration and faster execution. With an embedded AI Assistant, NetSuite Integration Platform empowers both business and IT teams to orchestrate end-to-end workflows through a visual, low-code environment, enabling:

• Business-led automation: Helps business analysts and process owners build or modify integrations using plain language. With AI-powered mapping, documentation and error summarization, integrations can be deployed, adapted and troubleshot faster while improving data consistency.
• Accelerated project delivery: Helps finance, operations and IT leaders rapidly connect NetSuite to other mission-critical systems without reliance on specialist developers. With prebuilt adapters and natural language prompts, cross-application workflows that sync revenue, inventory and customer data in real time can be easily implemented.
• Resilient, policy-driven workflows: Helps IT teams govern integrations with centralized automation, role-based access and audit trails. With MCP server security, adaptive AI agents and real-time monitoring, compliance can be enforced and integration sprawl minimized.
• Unified API management: Helps developers and administrators secure, manage and monitor APIs from a single command center. With proactive alerts and end-to-end visibility, issues can be resolved before they disrupt operations and high-quality integrations can be maintained as needs evolve.
• Intelligent document processing: Helps industry teams convert unstructured content into actionable workflows. With OCI universal credits, customers can add AI document recognition and RAG-powered data enrichment for more complex use cases like automated order data intake or procurement approvals.

Availability

The NetSuite Integration Platform is now available to customers in North America, Australia, New Zealand, the United Kingdom and Ireland.