MSP OneShare-IBPI has announced MSP Square as its newest Preferred Partner. The partnership provides members with access to scalable technical resources, cybersecurity operations and AI-assisted service delivery solutions designed to improve efficiency, reduce costs and support business growth.

Since 2007, MSP Square has helped MSPs across North America expand service delivery capacity, strengthen technical capabilities and scale operations through dedicated engineering resources and behind-the-scenes technical support. With more than 200 certified engineers and experience managing more than 150,000 endpoints, MSP Square provides Level 1-Level 3 technical resources, network operations center (NOC) and security operations center (SOC) services, cloud expertise and back-office support.

"MSP Square is honored to join MSP OneShare as a Preferred Partner and become part of the IBPI community," said Deepak Dwivedi, founder and CEO, MSP Square. "For more than a decade, we have helped managed service providers overcome, improve operational efficiency and scale service delivery through technical capacity constraints, dedicated engineering resources, mature processes and AI-assisted operations.

"MSP OneShare members are uniquely positioned to capitalize on this transformation, and MSP Square is committed to helping them accelerate growth, improve profitability and deliver exceptional customer experiences," Dwivedi added.

Through the partnership, MSP OneShare-IBPI members gain access to resources and services including:

• Dedicated Engineering Resources: Skilled Level 1, Level 2 and Level 3 engineers who operate as an extension of members' existing teams.
• 24/7 Global Service Delivery: Around-the-clock NOC, SOC, help desk and back-office support.
• AI-Assisted Operations: Ticket triage, workflow automation, engineering copilots and other tools to improve productivity.
• Improved Profitability: A scalable service delivery model designed to reduce operating costs by 30% to 45% while increasing service capacity.
• Operational Consistency: ISO 9001 and ISO 27001 certified processes, documented workflows and performance reporting.

"Finding and retaining qualified technical resources continues to be one of the biggest challenges facing MSPs, especially as customer expectations and cybersecurity requirements continue to grow," said Lynn Williams, director of MSP partnerships & programs, MSP OneShare-IBPI. "MSP Square brings our members an opportunity to expand their technical capabilities, control operating costs and take on new business without having to significantly increase their internal staffing. This is exactly the type of partnership we're focused on building for the MSP OneShare community."

"MSP Square is excited to become a Preferred Partner of MSP OneShare and IBPI," said John J. Mahon, director of sales, MSP Square. "As office technology providers continue their evolution into managed services, cybersecurity, cloud and AI-driven technology organizations, MSP Square is well positioned to help members scale operations, improve service delivery and increase profitability through our global delivery platform, AI-assisted operations and dedicated engineering resources."

For more information about MSP Square and its services, visit https://mspsquare.com.