Konica Minolta Business Solutions U.S.A. Inc. has announced the appointment of Steven Powers as president of U.S. direct sales and service, effective Aug. 17, 2026. Powers joins the company at a pivotal moment in its evolution, as Konica Minolta advances its direct sales model and broadens how it brings its breadth of capabilities to market. He will report directly to Sam Errigo, president and CEO, and serve as a member of the Executive Leadership Team.

In this role, Powers will oversee Konica Minolta's U.S. direct sales and service operations, setting direction across the business and advancing key priorities centered on performance, market development and greater value for customers nationwide.

"What stands out about Steve is his ability to build alignment, accountability and growth within organizations," Errigo said. "Throughout his career, he has delivered results by developing strong teams, creating disciplined sales processes and executing growth strategies at scale. As we continue the transformation of our direct sales organization and our relentless pursuit of being the easiest company to do business with, Steve brings the industry knowledge and leadership acumen to unite our sales teams, accelerate our momentum, capitalize on new opportunities and continue raising the standard for how we serve our customers."

Powers brings more than three decades of experience spanning both the print converter and equipment sides of the industry, giving him a distinctive perspective on shifting market dynamics and the drivers of profitable expansion.

Most recently, he served as vice president of sales at Brook & Whittle and, previously, as chief commercial officer of Fortis Solutions Group, two of North America's leading packaging companies. At Fortis, he reshaped the go-to-market strategy and compensation structure, doubled awarded new business, elevated the sales funnel and increased organic revenue amid challenging market conditions.

Earlier in his career, Powers spent more than a decade at HP, rising through a series of senior roles across its Indigo and PageWide businesses. His responsibilities encompassed sales, operations and strategic planning across commercial print, publishing, direct mail, labels and packaging, providing him with deep knowledge of the technology landscape and firsthand insight into the forces shaping customer needs.

"I am excited to join Konica Minolta at such an important moment for the company and the industry," Powers said. "This organization has a remarkable reputation, an incredibly talented team and an industry-leading portfolio capable of solving increasingly complex challenges. What excites me most is the opportunity to bring those strengths together, understand our clients' ambitions and help them achieve better outcomes. I look forward to shaping the next chapter of direct sales and creating lasting value for those who place their trust in us."

Powers' appointment signals Konica Minolta's strategic intent to usher in the next era of its direct business, marking a defining step forward in the company's vision for the future.

In other news, Konica Minolta has recognized the dealer organizations that earned Pro-Tech Service Certification during the second quarter of 2026, honoring their commitment to technical excellence and exceptional customer service.

The Pro-Tech certification recognizes Konica Minolta dealers that consistently demonstrate the highest levels of technical expertise and service quality. Through advanced training, ongoing education and a comprehensive evaluation process, certified dealers have proven their ability to deliver responsive support and dependable performance for customers across the nation.

As part of the certification process, dealers must meet rigorous standards across every aspect of their service organization, including technician training, service management, parts inventory, dispatch operations and customer satisfaction. Random field inspections are also conducted at customer locations to validate equipment performance and ensure customers continue to receive the highest levels of service they have come to expect.

"Konica Minolta is relentlessly pursuing our mission of being the easiest company to do business with, and exceptional service is at the heart of that commitment," said Kevin Streuli, vice president, Solutions Support Division, Konica Minolta. "Every interaction matters, and our Pro-Tech-certified dealers play an essential role in delivering the responsive, reliable support our customers deserve. We congratulate each of these outstanding partners on this well deserved achievement."

The following dealer locations achieved Pro-Tech Service Certification during the second quarter of 2026:

• Advanced Imaging Solutions Inc. – Minnetonka, Minnesota
• CPI Technologies LLC – Sulphur Springs, Texas
• CTWP San Antonio – San Antonio, Texas
• Graphic Enterprise Office Solutions Inc. – North Canton, Ohio
• Hilliard Office Solutions Ltd. – Abilene, Texas
• National Office Products & Printing Inc. – Sault Sainte Marie, Michigan
• Pacific Office Automation Inc. – Beaverton, Oregon
• Pacific Office Automation Inc. – Seattle, Washington
• Perry Pro Tech Inc. – Findlay, Ohio
• Perry Pro Tech Inc. – Fort Wayne, Indiana
• Perry Pro Tech Inc. – Mansfield, Ohio
• Perry Pro Tech Inc. – Perrysburg, Ohio
• Systel Business Equipment Co. Inc. – Raleigh, North Carolina
• Systel Business Equipment Co. Inc. – Wilmington, North Carolina
• Virginia Business Systems – Richmond, Virginia

For decades, the Pro-Tech program has served as Konica Minolta’s benchmark for service excellence, recognizing dealer partners that invest in their people, strengthening their service capabilities and upholding the highest standards of customer care. By achieving Pro-Tech certification, these dealers are delivering industry-leading service while helping customers maximize the value of their Konica Minolta technology investments.