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Katun Launches Katalyst Partner Portal to Support Business Success

Katun Launches Katalyst Partner Portal to Support Business Success

Katun Corp. has announced the global launch of the Katalyst Partner Portal. The portal is a comprehensive, centralized platform that will enhance partner collaboration, simplify service management, and provide access to sales and marketing resources for Arivia MFPs.

The platform features customized content for partners in the United States, Mexico, the United Kingdom, France, Germany, Italy and Spain, with integrated support for the local language and programs specific to each market. Key features of the portal include:

  • Sales and Marketing Resources: Access to product imagery, sales collaterals, promotional materials and programs such as "Print It, Plant It," that help drive growth and market differentiation.
  • Service Ticket Management: Partners can engage Katun Technical Support to create and manage service tickets efficiently, ensuring swift resolutions and improved customer support.
  • Technical Resource Access: Instant access to technical service manuals, reference guides, firmware updates, product drivers and other essential technical documentation.
  • Arivia Product Warranty Management: Partners can register and manage Arivia product warranties, as well as access The Katun Commitment customer satisfaction program.
  • News and Updates: Real-time updates on the latest product news, marketing initiatives and industry developments.

"We are thrilled to launch the Katalyst Partner Portal to help support our partners globally," said Chenyi Chiu, chief strategy officer, Katun. "This portal reflects our ongoing commitment to empowering our partners, providing them with the resources they need to succeed, and making their experience with Katun as seamless and efficient as possible."

The Katalyst Partner Portal is now available to all Arivia authorized partners and can be accessed by contacting your Katun regional sales manager.

In other news, Katun Corp. has announced that its Arivia line of MFPs is now fully compatible with MyQ. This compatibility enables businesses to optimize their printing workflows, increase efficiency and reduce operational costs while enhancing security.

"We're excited to partner with MyQ to offer Katun partners and their clients an even more comprehensive print management experience," said Tony Ko, vice president of hardware and business solutions, Katun. "With the confirmed compatibility of Arivia MFPs and the MyQ ecosystem, businesses can effortlessly manage their entire print environment through a single, intuitive interface. This compatibility empowers businesses to boost efficiency, cut costs and gain greater control over their print operations, all while ensuring the highest security standards."

"We are thrilled to introduce the MyQ terminal for Katun’s Arivia MFPs," said Viktor Nestrasil, vice president for the Americas, MyQ. "This compatibility has immense potential and will support effective print management for dealer partners and their customers, many of whom have been eagerly awaiting this release. We look forward to the positive impact that this compatibility will have for Arivia and MyQ users."

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