Infosource recently announced the release of its 2025 Global Vertical IDP Market Assessment, providing an in-depth analysis of adoption maturity, growth trajectories, and technology impact across major industries and regions.

The report examines how generative AI and agentic automation are reshaping document-centric workflows — moving enterprises from static, rule-based systems toward dynamic, autonomous orchestration. These advancements are delivering measurable improvements in efficiency, compliance and customer experience, with implications for virtually every use case across all verticals.

Key Findings

• Market Outlook: Global IDP demand is projected to grow at a 16% CAGR over the next five years,
  supported by the operationalization of GenAI and agentic automation.
• Technology Impact: GenAI enhances ingestion, validation and analysis of business inputs, while agentic automation introduces autonomous orchestration of multistep workflows — unlocking new opportunities for mission-critical processes.
• Sector Highlights:
  • Leaders: Banking and insurance maintain leadership positions, combining high digital maturity,
    strong GenAI adoption and resilient growth despite regulatory complexity.
  • Emerging Potential: Public sector demonstrates moderate maturity but significant upside for
    generative AI and agentic automation, constrained by budget and skills.
  • Mid-Tier: Health care, manufacturing and telecom, and utilities show accelerating adoption and
    solid growth prospects.
  • Opportunities: Retail exhibits low current maturity but strong future automation potential, driven
    by supply chain and vendor document processes.
  • Lagging Verticals: Legal and higher education remain at the lower end of maturity and adoption, with niche opportunities in contract analytics and compliance.
• Vertical Future Growth Tiers:
  • Above Market Average: Manufacturing, telecom and energy, retail
  • At Market Average: Banking and financial services, insurance, health care, logistics and transportation
  • Below Market Average: Public sector, outsourcing providers, legal, higher education
• Regional Trends: North America leads in scale and compliance-driven innovation; APAC shows rapid
  growth fueled by supply chain and CX initiatives; EMEA accelerates under regulatory mandates; Latin
  America emerges as a growth market driven by financial inclusion and e-government efforts.

“Our analysis shows that IDP is no longer confined to isolated tasks — it is becoming a foundational element of intelligent orchestration," said Petra Beck, senior analyst, Infosource. "We have identified opportunities for generative AI and agentic automation in virtually every use case across all verticals, from onboarding and claims handling to compliance reporting. Generative AI enhances accuracy and decision quality, while agentic automation enables autonomous  orchestration of complex, information-intensive workflows. To capture this potential responsibly, enterprises must implement strong governance and ethical frameworks to ensure transparency, security and compliance.

This annual update of the Vertical IDP Industry assessment covers historic assessments and forecasts of industry sectors and geographies. For more information or to request a copy, visit https://www.infosource.com or contact info@info-source.com.