HP Inc. has announced that the HP Board of Directors has unanimously appointed Emma Walmsley as chief executive officer, effective Jan. 4, 2027. Walmsley most recently served as CEO of GSK and has been a member of Microsoft's Board of Directors for seven years. She will succeed Bruce Broussard, who has served as interim chief executive officer since February 2026. Broussard will become chair of the board effective Jan. 4, 2027, succeeding Chip Bergh.

"HP has tremendous potential at an important inflection point in technology, and we need a leader who can build on our innovation heritage and strengths to boldly shape the company's future," Broussard said. "Emma is a proven CEO with a track record of leading organizations at scale and guiding them through significant change. She has the experience and skills to bring HP's businesses, capabilities and people together to capture the opportunities ahead as AI moves to the edge, transforming how we work and live in a more connected world. I look forward to supporting her as she leads HP into its next phase of growth."

"HP is an iconic company with a defining role in shaping the future of work on a global scale," Walmsley said. "I'm excited to join the team and, together, move forward with clarity and conviction. We will focus on harnessing the power of the AI era and putting HP's creativity and innovation to work to unlock new sources of growth and deliver lasting value for our customers, shareholders, partners and people."

"Today's appointment follows a comprehensive global search focused on what HP needs to win in its next chapter," Bergh said. "Throughout the process, Emma stood out for the strength of her leadership experience across multiple industries, the clarity of her strategic thinking and her ability to translate customer insights into new growth. She has a people-first leadership approach that aligns and inspires high-performing teams around clear priorities, strong execution and lasting value creation.

"I also want to thank Bruce for his strong leadership, which has enabled the Board to conduct an intentional and rigorous search leading to today's successful outcome," Bergh continued. "It's a privilege to hand the role of chair to him, knowing he will provide important continuity and valuable guidance to Emma and the board during the transition and in the years ahead."

Walmsley is the former CEO of GSK, where she served from April 2017 through December 2025. During her nearly nine years as CEO, Walmsley led a significant transformation of the global biopharmaceutical company and delivered a step-change in its operating performance. She sharpened the company's strategic focus on specialty medicines and vaccines, reinvigorated its R&D pipeline and strengthened the balance sheet following the successful separation of its consumer healthcare business, while enhancing GSK's leadership bench and succession pipeline. Walmsley joined GSK in 2010 and became CEO of GSK Consumer Healthcare in 2015 before being appointed Group CEO. Earlier, she spent 17 years at L'Oréal building and leading major global consumer businesses.

Bergh has served as chair of HP's board since 2017 and as a director since 2015, and will continue as chair until Broussard assumes the role on Jan. 4, 2027.

"Chip has provided strong leadership as chair for the past nine years, helping guide HP through significant change while maintaining a sharp focus on governance, capital allocation and value creation," Broussard said. "I have appreciated his partnership while serving as Interim CEO."

In other news, HP Inc. has announced that its Workforce Experience Platform (WXP)  has been recognized as a Strong Performer in The Forrester Wave: Digital Employee Experience Management Solutions, Q4 2026.

As organizations work to improve employee productivity and IT efficiency across increasingly complex technology environments, HP WXP helps IT teams gain visibility into device, application and workplace experience data, enabling a more proactive approach to identifying and addressing technology issues. WXP now supports more than 5,000 customers worldwide.

Today, HP WXP provides organizations with a vendor-agnostic view of the employee technology experience across PCs, print devices, collaboration systems and workplace environments. The platform delivers visibility across 5.56 million active devices and processes more than 100 million IT events annually, helping organizations identify recurring issues and improve digital employee experiences at scale.

"Technology should help employees get the most out of their day, without worrying if a device is going to fail or an app will crash," said Faisal Masud, president of digital services, HP Inc. "WXP gives IT teams a clearer view of recurring issues so they can make better decisions for the people they support. The combination of customer adoption, platform scale and recognition from analyst firms reinforces our belief that organizations need a more proactive and intelligent approach to managing the employee experience. We remain focused on helping customers improve productivity, reduce IT complexity and create better technology experiences for employees."

Visibility Across the Digital Workplace

Available to organizations across 180 countries, HP WXP helps IT teams gain visibility into device health, operating system performance, security, network connectivity and application experience across complex technology environments.

The platform processes approximately 9.4 million events per month and ingests approximately 1.95 terabytes of telemetry data each day. These insights help organizations identify recurring issues before they become broader support challenges.

Through analytics, automation and remediation workflows, HP WXP helps IT teams proactively address issues and reduce manual effort. The platform is instrumental in helping organizations move from reactive IT support to a more proactive operational model.

Industry Recognition

For HP, recent recognition from industry analyst firms reflects HP's approach to helping organizations better understand, manage and improve employee technology experiences.

Most recently, HP WXP was named a Strong Performer in The Forrester Wave: Digital Employee Experience Management Solutions, Q4 2026. In its evaluation of 10 vendors, HP received the highest possible scores in the road map, hybrid work experience and DEX (digital employee experience) score criteria. Customer feedback in the report referenced HP's BIOS, firmware and driver automation as key differentiators, while also citing measurable value from device refresh insights.

Earlier this year, HP WXP was recognized in the Gartner Magic Quadrant for Digital Employee Experience Management Tools. HP was also named a Major Player in the IDC MarketScape: Worldwide Digital Employee Experience (DEX) 2026 Vendor Assessment (doc # US53014625, June 2026).