G2 Fall Reports Spotlight Crexendo's Performance in VoIP, UCaaS & Customer Communications Management
G2 Fall Reports Spotlight Crexendo's Performance in VoIP, UCaaS & Customer Communications Management
Crexendo has announced its achievements in G2's Fall 2023 Reports. Within these reports, Crexendo shines brightly, making its presence felt in 39 reports and securing 30 prestigious badges. The company's performance cements its position as the top cloud-based business communications solution, backed by unparalleled customer support. Crexendo's customer ratings in the VoIP Providers' Grid Report are nothing short of impressive.
Superior Usability
The Crexendo VIP platform for cloud business communications is celebrated for its user-centric attributes. It was ranked number-one for usability and won the prestigious Best Usability badge for the third quarter in a row, proving Crexendo's strength in offering an intuitive platform. The accolades do not stop there: the company also clinched the Best Meets Requirements badge. User reviews further bolster this image, with satisfaction ratings of 95% for Ease of Setup, 96% for Ease of Use, 96% for Ease of Admin and a whopping 99% for Meets Requirements.
Building Trusting Relationships
Crexendo's dedication to cultivating exceptional customer relationships shines brightly in the Fall reports. For three consecutive quarters, the company has held the number-one position for relationship and earned the Best Relationship badge. Crexendo also secured the Best Support badge, emphasized by a 99% Quality of Support rating, showcasing its commitment to responsive and effective customer assistance.
Delivering Outstanding Results
Marking its excellence, Crexendo was ranked number-one for results for the second quarter in a row and again won the Best Results badge. Their promise to deliver superior solutions with tangible ROI is clear. With a 98% rating in the Likelihood to Recommend, it's evident that users are eager to advocate for Crexendo's offerings.
Leading in User Adoption
Crexendo again boasts the Highest User Adoption badge across two reports, signifying its dedication to providing a seamless setup and implementation experience. This recognition underscores the company's commitment to offering solutions that users can swiftly adapt and integrate.
Stellar 4.9-Star Rating
Crexendo has outranked its competitors by an increasingly wide margin over the past year and the consistently positive reviews the company receives from verified users have culminated in a 4.9 out of 5-star rating, sustained over seven successive quarters.
Crexendo's accomplishments in G2's Fall 2023 Reports reflect its tireless efforts to provide an unparalleled customer experience, complemented by a robust, user-friendly cloud business communications platform.