FlexPoint has announced the launch of AR Agents, the first AI-powered agents built specifically for MSP back-office operations. Billions of dollars are trapped in accounts receivable every year — most of it stuck in email threads, with teams manually chasing payments, answering questions and matching deposits to invoices. FlexPoint's AR Agents automate the entire invoice-to-cash life cycle, accelerating payments up to five times and saving MSPs 20 or more hours every month.

"AI has dominated the conversation in our industry, but the focus for MSPs has been AI's impact on service delivery," said Victor Lopez, co-founder and CEO, FlexPoint. "At FlexPoint, we believe that AI's impact will be even bigger on the back-office operations of an MSP. The MSP back-office of tomorrow will run autonomously and FlexPoint will build the agents to run it."

FlexPoint's AR Agents bring autonomous intelligence to the entire invoice-to-cash life cycle. The agents actively monitor client accounts and deliver context-aware communication tailored to the account history and relationship. They also deploy multichannel outreach, including hyperpersonalized voice AI Agents that provide insights into sentiment and know when to escalate to humans.

AR Agents are the first in a series of AI Agents FlexPoint is building to run the full back-office operations of MSPs.

FlexPoint’s AR Agents are now available.