ECI Software Solutions Inc. has acquired Prima Business Control Software, a provider of ERP and e-commerce solutions tailored for the office technology industry. The integration of Prima's strong technology stack and AI capabilities into ECI's end-to-end ERP offering strengthens the company's ability to serve office technology dealers across the United Kingdom, Ireland and the United States.

Office supply dealers manage a complex range of products with rising expectations to deliver seamless ordering and instant service experiences amid increasing competition from e-commerce giants. ECI's ERP software, enhanced by Prima's comprehensive technology offering, enables dealers to deliver faster and with greater accuracy and scale.

"ECI has more than a 25-year history of commitment to the office supplies industry, and joining forces with Prima is a natural extension of our mission to help independent dealers thrive," said Trevor Gruenewald, CEO, ECI Software Solutions. "At a time when distributors are facing rising customer expectations and tightening margins, the need for streamlined operations is critical. This new chapter reflects a strategic expansion of ECI's ERP and e-commerce portfolio and a commitment to serving our customers with solutions that anticipate their needs and arm them for success amidst a constantly shifting market."

"This acquisition isn't about changing Prima; it's about giving our products and our people the resources to become even better at scale," said Stephen McLaughlin, CEO, Prima. "With ECI, we are securing a future for Prima that would have been impossible to achieve alone. Now, we can accelerate innovation and provide the enterprise-level stability our customers deserve. We're still the same Prima at our core, but now we have the 'firepower' to help our customers run their businesses smarter and faster than ever before."

In other news, ECI Software Solutions Inc. has announced eight prestigious industry recognitions that reinforce the value of its AI-powered, industry-specific software specifically developed for small and medium-sized businesses. Spanning manufacturing and field service innovation, ERP solutions, customer support and employee excellence, the awards recognize the technologies and teams helping customers thrive and grow.

These recognitions come from leading industry analysts, customer review platforms and technology organizations. Highlights include analyst distinctions for JobBOSS²'s AI Bill of Materials (BOM) solution, Capterra's shortlist for materials planning, Software Advice's adoption distinction, a TrustRadius Top Rated Award for Field Service Management, a Silver Globee for Deacom as an ERP solution, a Silver Globee for customer support and an ENX Difference Makers honor.  

"Software should power progress, not problems," said Trevor Gruenewald, CEO, ECI. "We've made significant investments in AI, our products and our customer support teams to help SMBs work more efficiently, adapt more quickly and scale with confidence. These recognitions validate that our solutions, industry expertise and hands-on support are delivering meaningful outcomes for customers every day."

Recognition Highlights

• Select Hub Analyst Pick — Helping manufacturers simplify complex production planning. JobBOSS² was recognized as an Analyst Pick and Best-in-Class for Shop Floor Management: Bill of Materials Software, earning a perfect score for its document, production planning and shop floor management capabilities. The platform was also recognized for AI-powered BOM support, mass BOM updates and reference designators, helping manufacturers improve visibility, streamline production planning and optimize shop floor operations.
• Software Advice Best Metal Fabrication — Delivering software customers rely on every day. JobBOSS² earned the Most Used by Mechanical/Industrial Engineering distinction in Software Advice's Best Metal Fabrication Software Report. The recognition is awarded to leading products that maintain customer satisfaction ratings above 75%, reflecting strong customer adoption and confidence.
• Capterra Shortlist — Providing trusted materials planning for manufacturers. JobBOSS² was named to the 2026 Capterra Shortlist for Materials Requirements Planning (MRP) Software, recognizing its combination of strong customer reviews and market presence among manufacturing software buyers.
• Globee — Helping manufacturers run more efficient operations and support their compliance efforts. Deacom received a Silver Globee Award for Best ERP Solution, recognizing its unified ERP platform that helps batch and process manufacturers support compliance efforts, streamline operations and support long-term growth.
• Globee — Supporting customers beyond implementation. ECI's customer support organization received a Silver Globee Award for its culture of extreme ownership, recognizing a team dedicated to responsive service, accountability and helping customers maximize the value of their software.
• TrustRadius Top Rated — Building trust through customer feedback. ECI earned 2026 Top Rated Awards from TrustRadius for its Field Service Management solutions, based entirely on verified customer reviews. The awards recognize products that consistently deliver value and earn strong customer satisfaction from technology buyers.
• ENX Difference Maker — Recognizing people who make customers successful. Josh McHugh-Cullen, strategic partner manager, was named an ENX Difference Maker for demonstrating exceptional leadership, collaboration and commitment to supporting customers, partners and colleagues across the office technology industry.

These honors reflect ECI's continued momentum in developing industry-specific technology and delivering the expertise customers need to navigate an increasingly complex business environment.