Square 9 Softworks customers have driven further recognition from G2 and TrustRadius, underscoring the impact its intelligent document processing solutions continue to deliver for organizations looking for easy-to-use, fast-acting solutions that drive real results.

Both G2 and TrustRadius take a community-focused approach to their awards, basing their rankings primarily on verified customer reviews. The latest recognitions reflect direct feedback from users who rely on Square 9 every day to reduce manual work, streamline processes, and improve operational visibility.

Among the latest honors, Square 9 earned recognition from G2 in categories including:

• Best Support – Enterprise (ECM)
• Best Support – Small Business (ECM & OCR)
• Easiest to Do Business With – Enterprise & Small Business (ECM)
• Easiest to Use – Enterprise (ECM)
• Best Usability – Enterprise (ECM)
• Easiest Admin – Enterprise (ECM)
• High Performer – ECM, OCR, and Onboarding
• Leader – Document Management

These recognitions reflect more than customer satisfaction; they highlight measurable business outcomes, with customers reporting an average return on investment in just 15 months.

Additionally, Square 9 was named a TrustRadius Top Rated 2026 winner in eight categories, including Data Extraction, OCR, Intelligent Document Processing and more. This distinction is awarded to software providers that consistently receive outstanding customer satisfaction ratings and reviews.

"Our Top Rated awards are based entirely on customer feedback, making them one of the most credible recognitions in the tech industry," says Rajat Bhatnagar, senior vice president of growth, HG Insights. "Square 9 Softworks' earning Top Rated awards across eight categories tells you something real about how they perform with their customers."

For organizations evaluating technology investments, these recognitions provide insight into what matters most: customer outcomes. These awards are a testament to the results reported by organizations across industries.

• 93% report ease of doing business
• 90% report ease of use
• 91% report outstanding support

What's more, the average reported ROI for Square 9 solutions is just 15 months, while other providers in the industry range from 17 to 29 months until a return on investment.

"Customer feedback is the most meaningful recognition a software company can receive," said Stephen Young, president and CEO, Square 9 Softworks. "For 20 years, Square 9 customers have reported on outstanding experiences and real business outcomes. Every review represents an organization that trusted us to help solve a challenge, improve a process or support growth. Our success is equally theirs."

As organizations continue simplifying information access and embracing automation, customer feedback remains a critical source of guidance for adopting new tools and strategies.

Organizations evaluating document automation, AI-powered data capture and workflow automation can explore their potential savings using Square 9's ROI Calculator and see how quickly intelligent document processing can deliver measurable value.