Crexendo Inc. has announced that it has won Frost & Sullivan's 2024 Competitive Strategy Leadership Award for outstanding achievement in cloud communications.

Cloud communications service providers seek partners that are committed to rapid innovation and align their technology road maps with important mega trends, including hybrid work, mobility, AI-powered services and API-driven workflow automation.

"Crexendo's approach delivers on this and enables providers to maintain greater control of their commercial model and the user experience, increase brand equity and operate at larger profit margins compared to competitor solutions," said Elka Popova, vice president of connected work research, Frost & Sullivan.

Expanding on the recognition of the award, Popova later added, "Crexendo-powered providers have access to powerful APIs enabling them to tailor solutions to specific customer needs and, when combined with Crexendo's rapidly expanding partner ecosystem, the results enable its service providers to offer even more differentiated solutions. The service providers also have complete flexibility in how they brand their offerings, which enables providers to assume full ownership of the customer relationship — something they don't typically get from the larger platform vendors."

"We are very proud of this recognition from Frost and Sullivan who is the premier analyst firm in the industry," said Jeff Korn, CEO, Crexendo. "This firmly validates our strategy and execution. Frost and Sullivan has confirmed that we are disruptors in a multibillion-dollar industry and boldly asserts our important role in the future of cloud communications. We are relentlessly pushing boundaries, fearlessly innovating and decisively shaping our industry. This isn't a mere chapter; it's an emphatic testament to our leadership position in the cloud communications industry. I could not be prouder of our team whose unwavering commitment to excellence both in product and support has brought us to this impressive milestone."