Crexendo Inc. has announced a strategic partnership with Meetric, an AI-powered conversation intelligence platform. Meetric has also joined Crexendo's Ecosystem Vendor Program, expanding the AI-powered services available to Crexendo's more than 250 platform licensees.

Meetric extends conversation analytics beyond the phone system to video meetings, team chat, email and in-person conversations, and AI finds what matters in each one, turning it into summaries, follow-ups and CRM updates, giving teams a single, real-time view of the deals, projects and relationships that matter most across every channel their business runs on.

For Crexendo's more than 250 platform licensees, the offering creates an additional opportunity to generate recurring revenue from conversations already occurring across their customers' communications channels, with the solution available under the licensees' own brands.

"The addition of Meetric advances two important elements of our growth strategy, increasing the value of the Crexendo platform and providing our more than 250 licensees with additional recurring-revenue opportunities across an installed base of more than eight million users," said Jeff Korn, chairman and CEO, Crexendo. "Meetric extends our AI capabilities beyond voice to include video meetings, team chat, email and in-person conversations, enabling our licensees to offer a differentiated, white-label solution across the communications channels their customers use every day. This is the third AI capability we have added to our platform this year, reflecting our deliberate strategy to expand the services available through our ecosystem. We believe these capabilities can strengthen our competitive position, increase the revenue opportunity per user and contribute meaningfully to our long-term growth as adoption scales."

"Business runs on conversations, but their intelligence stays trapped inside separate tools and vendors," said Ricard Chramer, CEO and founder, Meetric. "Meetric is the shared intelligence layer that brings them together, turning fragmented conversation data into actionable intelligence across the business. Crexendo is exactly the kind of forward-thinking platform to bring this to its partners and their customers at scale, turning every conversation into insight and action."

The addition of Meetric supports Crexendo's strategy of expanding the range of recurring-revenue services available through its platform. Crexendo believes that offering additional AI capabilities across its installed base can increase platform value, strengthen competitive differentiation and create incremental revenue opportunities as customer adoption grows.

Each AI service Crexendo adds to the platform raises the revenue opportunity per user across an installed base of more than 8 million. Meetric extends conversation intelligence beyond voice to video meetings, team chat, email and in-person conversations. Its AI technology identifies relevant information and converts it into summaries, follow-up actions and CRM updates, giving organizations a unified view of important customer relationships, sales opportunities and projects across their communications channels.