ConnectWise has announced the appointment of Raghu Ram Bongula as its new chief technology officer. Bongula brings two decades of leadership with a focus on digital/cloud transformation, building new platforms and modernizing legacy platforms.  

Prior to joining ConnectWise, Bongula served as senior vice president of engineering at Global Payments, where he led a team responsible for building new products and platforms to redefine the future of payment technology solutions. In prior roles, Bongula has led multiple teams responsible for migrating various legacy workloads to cloud, building mobile and web solutions, and delivering APIs and real-time, event-driven solutions for the financial services industry.

"ConnectWise products and solutions are built on cutting-edge, innovative technology that powers our partners' businesses while also keeping them secure," said Jason Magee, CEO, ConnectWise. "Bringing on a transformative CTO will ensure that we continue to meet our partners' technology needs as they look to achieve their most ambitious vision of success. Raghu's experience and leadership will help drive ConnectWise's ongoing efforts to optimize, unify and scale our technology stack to enhance our products and partner experience, while also executing on opportunities to expand our portfolio."

Bongula has responsibility for setting the technology course for ConnectWise, leading efforts to build and modernize products and platforms that provide security, flexibility and scalability, allowing partners to successfully manage operations and deliver services to end users.

"I'm thrilled to join ConnectWise and be among a passionate team dedicated to delivering unmatched services and software to help our partners thrive and succeed," Bongula said. "There is a massive opportunity to bring even more modernized and optimized products and solutions through our technology, driving growth and value throughout our partner ecosystem. I especially look forward to meeting partners as they share their ideas, feedback and visions for how we can further help them succeed."

Steve Cochran, who served as CTO in an interim capacity, will remain with ConnectWise in an advisory role and continue to lend his knowledge and expert guidance to top-of-mind areas.

In other news, ConnectWise has announced it has been named the winner of Best Partner Program at the Channel Partner Insight MSP Innovation Awards Europe 2022. ConnectWise's commitment to partner growth has not gone unnoticed in the European market. The company was shortlisted in all five vendor categories at this years' awards. In addition to winning Best Partner Program, ConnectWise was highly commended as the Best PSA/RMM Vendor and Best Vendor for MSP Business Support.

This follows the recent PCR Awards' 2022 program which celebrated the companies that have made the biggest impact on the U.K. channel over the last year. At the event, ConnectWise was once again recognized for its rich cybersecurity portfolio, being highly commended in the Security Vendor of the Year category.

"The cybersecurity landscape has evolved dramatically over the past several years, so it's important to us that we offer our partners support to keep up with the pace of change in security, adapting their business model to embrace cyber and grow their revenue," said Jason Magee, CEO, ConnectWise. "We are excited to be recognized by Channel Partner Insight for having the Best Partner Program of 2022, and to be highly commended in multiple other categories. This highlights the impact the company is making across the board. ConnectWise partners receive full support to help them grow, with access to educational resources, marketing assets, go-to-market campaign capabilities and dedicated assistance to build out their cyberpractices. These recognitions are a culmination of great work from across the ConnectWise team, as well as ongoing feedback and support from our partners to get it right."

As security is the number-one concern for IT solution providers, ConnectWise has invested heavily in proactive and preventative protections so partners can be confident that their data and systems are safe.