ConnectWise shared a slew of information in its IT Nation Secure opening keynote on June 7. The MSP-focused cybersecurity conference featured various thought leaders, partners and vendors, all brought together to discuss the trends shaping the cybersecurity industry.

"MSPs who want to build a sound cybersecurity strategy to protect themselves and their customers from threat actors need to consider and act on many critical factors," said Raffael Marty, general manager for cybersecurity, ConnectWise. "Everything we've shared today — from our portfolio of integrated cybersecurity products and services, to our expansive partner program, to our new partnerships — is designed to simplify this process and empower MSP owners to focus on growing their business while protecting their legacy."

New Cyberinsurance Partnership to Demystify the Insurance Process

Cyberinsurance is a critical element to help partners protect their legacy by building a more cyberresilient business. A new partnership between ConnectWise, ControlCase and Fifthwall Solutions provides the education, automation and rate-quote-bind assistance needed to help MSPs prepare for and procure insurance, eliminating dozens of steps they and their customers would otherwise have to take. More specifically, ControlCase built a ConnectWise Manage application that guides the MSP through a cybersecurity assessment. When partners and customers are ready, Fifthwall Solutions is then available to provide insurance quotes from more than 35 providers. Together, these improvements simplify the process and lead to a higher percentage of insurable MSPs and end users.

ConnectWise's Enhanced Cybersecurity Solution Vision Unveiled

Following this week's news that ConnectWise received numerous additional awards for leadership in cybersecurity, Marty shared insights on the company's comprehensive, integrated security product and service stack—spanning SIEM, EDR/MDR, cloud app security, policy management and more. Highlights included the dedicated SOC and recently announced Incident Response Service for partners.

The company also announced another solution already benefiting from the rapid innovation and modern engineering model of its new Asio platform — ConnectWise Risk Assessment (formerly known as Fortify Assessment). While catering to the same use cases as the former versions, this new deployment on Asio is much easier to use and is well-suited for MSPs in presales situations, allowing them to simply send a link to their prospect or customer that will then execute the assessment on their endpoint and present a risk report based on the findings.

Expanding Security Capabilities Across ConnectWise's Portfolio

The company discussed its "security-first" approach to innovation, highlighting many new security enhancements across each of its portfolios: business management, unified monitoring and management, and cybersecurity management. Notably, ConnectWise BrightGauge now features a SentinelOne integration. The company applied the flexibility of BrightGauge's dashboards to allow partners to create actionable security dashboards. Combining this information with their preexisting data, MSPs will be able to leverage the additional data to gain even more powerful insights into their security operations.

ITBoost, ConnectWise's documentation solution, now has a suite of standard operating procedures (SOPs) that support incident response and information security policies. New project templates in Manage, ConnectWise's business services management solution, allow for security onboarding, incident response and security alert handling. In addition to integrating security into its products, ConnectWise is also doing the inverse: integrating security products with ticketing and billing within its RMM and PSA solutions.

"Cybersecurity threats are evolving at an alarming rate and that's causing changes that will significantly impact the MSP business model," said Patrick Beggs, chief information security officer, ConnectWise. "When it comes to combating cyberthreats, everyone — from MSPs to small businesses to vendors to governments — needs to step up their roles. ConnectWise is upping our infosec game, embracing a modern approach to cybersecurity to be proactive in our operations, being aggressive when it comes to discovery of application vulnerabilities prior to release, and defeating insider threats all before they damage the integrity of the organization. We're infusing those ideas across our whole platform and feel fortunate to have such a tight community to discuss these concepts with at IT Nation Secure."

In other news, the Business Intelligence Group has announced that ConnectWise has won the 2022 Fortress Cyber Security Awards in the Leadership, Analytics, Endpoint Detection, Incident Response and Network Security categories. The industry awards program sought to identify and reward the world's leading companies and products that are working to keep our data and electronic assets safe among a growing threat from hackers.

Leadership Category - Patrick Beggs

Patrick Beggs, chief information security officer of ConnectWise, is an experienced cybersecurity executive focused on leading global cyberoperations. With more than 20 years of operational duties in information security spanning the commercial, federal civilian, defense, law enforcement and intelligence communities, Beggs brings a sharpened focus to ConnectWise. Since joining the company, he has led initiatives to keep ConnectWise ahead of a changing threat landscape. Beggs is working to ensure ConnectWise's entire product portfolio reflects protective security solutions that address its partners' needs.

Analytics Category - IT Nation Certify

IT Nation Certify offers a variety of role-based training sessions and courses designed to help MSPs invest in educating themselves and their teams to realize their visions of success. Through IT Nation training and certification programs, MSPs learn how to work smarter and be more productive by strengthening their understanding of TSP best practices and adoption of the ConnectWise platform.

Endpoint Detection Category - ConnectWise Managed Detection and Response (MDR)

ConnectWise MDR incorporates endpoint detection and response (EDR) technology with patented threat identification and remediation technology. ConnectWise MDR delivers unique malware detection and remediation capabilities. Using innovative prevention technology, organizations and MSPs will have visibility into the root causes and origins of threats and the ability to reverse malicious operations at an agile speed. ConnectWise leverages enterprise-grade EDR solutions, makes them consumable for SMBs and pairs them with the ConnectWise Security Operations Center (SOC).

Incident Response Category - ConnectWise Incident Response Service

The ConnectWise Incident Response Service provides direct, around-the-clock access to a team of expert cybersecurity analysts to provide immediate assistance to assess, contain and remediate threats to minimize impact and business disruption. It also aids in the recovery process with forensic examination of system data, user activity and artifacts of digital evidence to determine the extent of compromise and identify which threat actor might be involved. Additionally, the ConnectWise Incident Response Service as an extension of an MSP allows for clients to begin the recovery process ASAP. The ConnectWise Incident Response Service is available today to both ConnectWise partners and non-partners.

Network Security Category - ConnectWise Security Information and Event Management (SIEM)

ConnectWise SIEM offers a powerful alternative to expand an MSP's security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across an MSP's network without additional full-time employee costs or complicated implementations.

"It is an honor to be recognized for our products, services and our amazing leadership," said Raffael Marty, general manager of cybersecurity, ConnectWise. "We are thrilled to continue to provide the best products to SMBs and MSPs during a time of ever-growing change in the cybersecurity landscape. It feels particularly exciting to be awarded these accolades alongside our IT Nation Secure event — where we're discussing trends and sharing ideas on how to continue to evolve our security approach with partners across the industry."

"We are so proud to name ConnectWise as a winner in the 2022 Fortress Cyber Security Awards program," said Maria Jimenez, chief nominations officer, Business Intelligence Group. "As our society continues to evolve and become more reliant on networks and data, companies like ConnectWise are critical at providing the protection and trust consumers demand."

ConnectWise has also announced it has won the following awards from Cyber Defense Magazine (CDM):

• Next Gen Cybersecurity Content
• Best Solution Cybersecurity Education - For Small Businesses (SMBs)
• Editor's Choice Cybersecurity Training Videos
• Most Comprehensive Go-to-market Agency for Cyber security Startups
• Most Comprehensive Managed Detection and Response (MDR) Service Provider
• Most Comprehensive Security Information Event Management (SIEM)
• Most Comprehensive Security Team of the Year

"Being recognized by Cyber Defense Magazine is a great honor," Beggs said. "The ways ConnectWise products, content and leaders were called out as deserving of Global InfoSec Awards should bring pride to the entire ConnectWise ecosystem. Receiving this award during the RSA Conference, and right ahead of our own IT Nation Secure conference, feels fitting. We're committed to staying ahead of cybersecurity trends and working with our MSP partners and their SMBs customers to understand and meet their needs is our top priority."

"ConnectWise embodies three major features we judges look for to become winners: understanding tomorrow's threats, today, providing a cost-effective solution and innovating in unexpected ways that can help mitigate cyber risk and get one step ahead of the next breach," said Gary S. Miliefsky, publisher, Cyber Defense Magazine.