BTA member CMC Business Systems Inc. has officially joined BTA member UBEO's family of companies. The move strengthens UBEO's long-standing presence in west Texas and gives area businesses access to a broader range of technology solutions, all delivered by the same local team customers have relied on for decades.

Founded in 1956 by the late Ted Holeva as West Texas Business Forms Inc., the company grew alongside the region it serves. Holeva began selling copy machines that same year, eventually renaming the business Copying Machines Corp. and, later, CMC Business Systems Inc. to reflect its expanding product line. Today, under the leadership of President Patrick Holeva, CMC continues to operate by a simple principle passed down from its founder: take care of the customer and the customer will take care of you.

UBEO has proudly served west Texas for many years and this acquisition significantly expands its regional footprint. Customers will continue working with the familiar faces and hometown service that built CMC's reputation, now backed by the resources and expertise of a national business technology leader. In short, it is the best of both worlds: local relationships paired with expanded capabilities.

Through UBEO, CMC customers gain access to a full suite of solutions, including ECM software, copier/MFPs and printers, document digitization, workflow optimization, managed print services, data and file security, cloud fax and wide format printing. UBEO's commitment to service is reflected in its performance numbers: a 94% first-call fix rate, 97% client retention and an 86 Net Promoter Score (4.8 out of 5 stars).

"Bringing CMC into the UBEO company was an easy decision for us — this event highlights UBEO's commitment to west Texas," said Jim Morrissey, president, UBEO. "CMC brings tremendous value to our company and local customers will be the ones who benefit the most with everything that we bring to our customers."

"The decision to transition our company was an emotional one," Holeva said. "UBEO is our best and first choice as a next step. My primary focus is taking care of my team and ensuring my customers get the experience we promised them. I know UBEO will deliver on both. I'm very excited for the company's future."