BTA Service Academy

April 23, 2024

Description

This two-semester program, led by Ken Edmonds of 22nd Century Management, is designed to help experienced service managers, new service managers and supervisors to become better leaders for their teams. This online training will help them better serve their companies and prepare them to accept greater responsibility. Attendees will develop the skills they need to optimize their teams and deliver consistent improvement in both customer satisfaction and profitability. For more information or to register, click here.